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Apple's Cook says Apple Pay already huge hit

Jefferson Graham
USA TODAY

Apple CEO Tim Cook speaks at the WSJDlive conference in Laguna Beach, Calif.

LAGUNA BEACH, Calif. — Apple CEO Tim Cook says more than 1 million people have already activated their credit cards with his new mobile payments systems, Apple Pay, making it a massive hit.

"We've been told by MasterCard and Visa that if you summed up everyone else in mobile payments, we're already No. 1," said Cook at the WSJDLive conference here." We're more than the total of all the other guys, and we've only been at it for a week."

Apple Pay was launched last Monday in the U.S. to a handful of stores with 220,000 locations, including CVS/RiteAid competitor Walgreens, McDonald's, Subway, Panera Bread, Macy's and Bloomingdales.

While the number sounds impressive, it's just a sliver of the total retail pie, excluding such huge big box retailers as Wal-Mart, Sears, K Mart and Target — although Target works with Apple Pay via its mobile app, but not at retail locations.

Yet over the weekend, retailers CVS and Rite Aid, which hadn't initially signed up with Apple Pay, disabled its mobile payments retail pinpads, when it was discovered that customers were using them for Apple Pay instead of Google Wallet, as had been initially intended.


"It's a skirmish, that's the way we see it," said Cook. "I think that over the long arc of time, retailers will step back. Merchants have different objectives some times, but in the long arc of time, you're only relevant if customers love you."

Consumers with the new iPhone 6 or iPhone 6 Plus can use Apple Pay — but not owners of previous iPhones. Nearly 40 million new iPhones have been sold to date, and analysts expect that about 10 million of them can be used for Apple Pay.

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