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CEO Dorsey responds to Twitter timeline outrage

Brett Molina
USA TODAY
Twitter headquarters in San Francisco

Twitter CEO Jack Dorsey used the social media network Saturday to respond to a report that the site will roll out changes next week to user timelines by organizing tweets using an algorithm instead of the standard, chronological order.

"I want you all to know we're always listening," Dorsey writes. "We never planned to reorder timelines next week."

However, Dorsey does says that Twitter will continue to work to refine what users see on timelines. "We love the live stream. It's us. And we're going to continue to refine it to make Twitter feel more, not less, live!"

According to Buzzfeed, the change would tweak Twitter's algorithm to place tweets it thinks users want to see the most higher up on timelines. The report did not say whether users would be able to flip to a chronological order.

Facebook uses a process where it moves "Top Stories" to the top of users' News Feed, but they have the option to switch to Most Recent updates. Such a change would be significant for Twitter, since the social network established itself as an important hub for live updates during breaking news events.

The change would have been the latest effort by Dorsey to spark growth in its monthly active user base. Twitter introduced Moments to highlight top stories trending on Twitter, and Dorsey has hinted at dropping Twitter's 140-character limit for tweets.

Twitter is in the middle of a major executive shakeup, which included the departure of four top executives last month.

As for how Twitter users reacted to the potential change, they didn't seem happy. The most popular U.S. trend on Twitter as of Saturday afternoon was #RIPTwitter.

Follow Brett Molina on Twitter: @brettmolina23.

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